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SEVA · GUIDE & INSIGHT

Make volunteering more accessible by offering different roles

A service opportunity should not assume that everyone can stand for hours, travel easily or attend at a fixed time. Different ways of contributing can help more people participate. Start by asking about practical needs rather than making assumptions about someone's abilities.

Describe the work clearly

State the expected duration, physical tasks, location and communication requirements. Include details such as steps, seating and available facilities when they have been confirmed. A clear role description lets a prospective volunteer decide what suits them and identify adjustments they may need before committing to a session.

Offer meaningful alternatives

Where the project allows it, consider seated, remote or shorter tasks alongside work on site. These roles should have a real purpose and a named coordinator. Avoid treating an alternative assignment as an afterthought. The person preparing accessible information or managing a schedule may be making an essential contribution.

Keep asking what works

Check in privately about the arrangement without demanding personal medical details. Make it easy to request a change or decline a task. Record agreed adjustments only through appropriate organisational processes. Accessibility is a continuing conversation about participation, not a promise that every activity will suit every person.

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