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SEVA · GUIDE & INSIGHT

Before collecting food donations, coordinate with the organiser

A food collection should begin with the receiving organisation's requirements. Unrequested supplies can create extra sorting, storage and disposal work. Confirm the type, quantity and delivery arrangements before asking friends or neighbours to contribute.

Share an exact request

Use the organiser's current list and state any packaging, labelling or acceptance requirements they provide. Do not substitute products without checking. If the organisation is not accepting food at the moment, respect that decision and ask whether another kind of support would be useful. A collection should follow need, not momentum.

Plan the transfer before the collection

Agree who will receive the supplies, at what location and during which time window. Let the organiser set handling and storage instructions; do not improvise requirements for unfamiliar settings. Keep donated items separate from personal belongings and maintain a simple inventory that can be checked during handover.

Close the loop responsibly

Report what was delivered using confirmed quantities. Explain any undelivered or rejected items and follow the organiser's instructions for them. Avoid sharing recipient details in group chats. Thank contributors without overstating the outcome, and ask the organisation whether another collection is needed before announcing the next one.

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